Privacy Policy

DRAFT: last edited by the founder, not yet reviewed by a solicitor

This is a genuine first-draft policy, not a placeholder, written to reflect how CloserIQ actually handles data today. It is not legal advice and has not been reviewed by a solicitor. Get it checked before you start charging real card payments or processing data at scale, particularly for UK GDPR compliance.

What we collect

Email address: when you join the waitlist or reserve a founding spot.
Account and usage data: once the app launches: your practice call history, scenario selections, and performance scores, stored via Supabase.
Voice audio: your spoken side of practice calls is processed in real time by our voice AI providers (Vapi.ai and ElevenLabs) to run the roleplay and generate the AI voice responses.
Call transcripts: sent to Anthropic's Claude API to generate your post-call scoring and feedback.
Payment information: handled entirely by Stripe. We do not store your card details ourselves.

Why we collect it

To run the core product: putting you on a practice call, scoring your performance, and letting you track progress over time. To contact you about launch, your subscription, or founding member updates. We do not sell your data to third parties.

Who we share it with

Only the processors needed to run the service: Supabase (database and auth), Stripe (payments), Vapi.ai and ElevenLabs (voice AI), and Anthropic (call scoring). Each processes data under their own privacy terms as our sub-processors.

How long we keep it

For as long as your account is active. If you delete your account, we delete your personal data within 30 days, except where we're required to keep records for tax or legal reasons.

Your rights

If you're in the UK or EU, you have the right to access, correct, or delete your personal data, and to object to how it's processed. Email hello@closeriq.online to exercise any of these.

Cookies

This site currently uses no tracking or advertising cookies. If that changes, this section will be updated.

Contact

Questions about this policy: hello@closeriq.online